Privacy Policy

1. Who We Are

This website is operated by Complete Southfield Concrete, located at 25418 Parsons Dr, Southfield, MI 48075. You can reach us at hi@concretesouthfield.com or by phone at (248) 686-3918.

2. Information We Collect

We collect information you provide directly when you fill out a contact or estimate request form on this website. That information may include your name, phone number, email address, service address, and a description of your project.

We may also automatically collect limited technical data when you visit the site, including your IP address, browser type, the pages you view, and the time of your visit. This data is collected through standard web analytics tools and does not identify you personally on its own.

We use cookies and similar tracking technologies to understand how visitors use the site. You can control cookie preferences through your browser settings. Disabling cookies will not prevent you from using the site, but some features may not work as expected.

3. How We Use Your Information

We use the information you submit to respond to your inquiry, prepare an estimate, schedule a consultation, and communicate with you about your project.

We use technical and analytics data to understand which pages are most useful, identify technical problems, and improve the overall experience on the site.

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information with trusted service providers who help us operate our website or run our business - for example, our form processing provider or email service. These providers are only permitted to use your information to perform services on our behalf and are required to keep it confidential.

We may also disclose your information if required by law, to comply with a legal process, or to protect the rights and safety of our business or others.

5. Data Retention

We retain contact and project inquiry information for as long as it is needed to fulfill the purpose for which it was collected - typically for the duration of our business relationship and for a reasonable period afterward for record-keeping. Analytics data is retained according to the terms of the analytics service we use. If you would like us to delete your information, contact us using the information in Section 1 and we will do so unless we are required by law to keep it.

6. Your Rights

You have the right to request access to the personal information we hold about you, to ask us to correct inaccurate information, and to request that we delete your information where we are not required to keep it.

To make any of these requests, contact us at hi@concretesouthfield.com. We will respond within a reasonable time.

7. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

This website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

11. Contact Us About Privacy

If you have questions or concerns about this policy, contact us at: